The Affordable Connectivity Program (ACP) is a government program that helps low-income households afford the Internet for work, school, healthcare, and more. Qualifying households are eligible for free or low-cost internet service through credits up to $30 per month (or up to $75 per month for tribal lands).
Frontier Communications participates in the ACP program so that eligible customers can save money on internet service. This blog post will provide you with all the information you need about the Frontier Communications ACP Program plans & all aspects of enrolling.
ACP eligibility:
Income requirements
To be eligible for the ACP program based on income, your household income must be at or below 200% of the federal poverty level. You can use this calculator to determine if your household income is eligible.
Participation in other government programs
You are also eligible for the ACP program if you participate in certain government programs, such as:
- Supplemental Nutrition Assistance Program (SNAP)
- Medicaid
- Pell Grants
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance
- Veterans Pension and Survivors Benefit
Household size
The size of your household also affects your eligibility for the ACP program. Your household size is the number of people living with you and financially dependent on you.
Tribal affiliation
If you live on a qualifying tribal land, you are also eligible for the ACP program, regardless of your income or participation in other government programs.
How to determine if you are eligible for the ACP program
To determine if you qualify for the ACP program, you can visit the ACP website or call 1-877-384-2556. You will be asked to provide your household income and your participation in government programs.
ACP benefits:
- Up to $30 per month discount on broadband internet service
- Up to $75 per month discount on broadband internet service for households on qualifying tribal lands
- Discounted equipment fees
The ACP benefit can be used to offset the cost of your monthly internet bill or to purchase a higher-speed internet plan. The benefit amount will vary depending on your income and whether you live on a qualifying tribal land.
For example, if you have a household income of $20,000 and do not live on a qualifying tribal land, you will be eligible for a monthly ACP benefit of $30. This means that you will pay no more than $30 per month for your broadband internet service, regardless of your chosen plan.
If you have a household income of $20,000 and you do live on a qualifying tribal land, you will be eligible for a monthly ACP benefit of $75. This means that you will pay no more than $75 per month for your broadband internet service, regardless of your chosen plan.
In addition to the monthly benefit, ACP participants may also be eligible for discounted equipment fees. This can help to make the cost of getting started with broadband internet more affordable.
How to get the most out of your ACP benefits
Here are a few tips on how to get the most out of your ACP benefits:
- Compare ACP plans from different internet providers. Not all internet providers offer the same ACP plans. It is important to compare plans from different providers to find the best deal for your needs.
- Ask about any additional discounts that you may be eligible for. In addition to the ACP benefit, you may also be eligible for other discounts, such as senior discounts or discounts for multiple services.
- Take advantage of free or low-cost internet training programs. This can help you learn how to use the internet effectively for work, school, and other activities.
Frontier Communications ACP plans:
Frontier Communications offers a variety of ACP-eligible internet plans. The specific plans available to you will depend on your location and the type of internet service provided in your area.
To view a list of Frontier Communications ACP plans, you can visit the Frontier Communications website. You can also call Frontier Communications customer service to speak with a representative who can help you choose the right ACP plan for your needs.
Features and benefits of each plan
- Essentials Internet: This plan is ideal for basic internet use, such as checking email, browsing the web, and streaming video.
- Fiber 100: This plan is good for households with multiple devices and users. It offers fast enough speeds to stream video in HD, play online games, and work from home.
- Fiber 500: This plan is ideal for households with heavy internet users. It offers fast enough speeds to stream multiple videos in 4K Ultra HD, play online games with high graphics settings, and work from home with multiple devices connected.
- Fiber 1 Gig: This plan is the fastest internet plan that Frontier Communications offers. It is ideal for households with multiple users and devices who need the fastest possible speeds for streaming video, playing online games, and working from home.
How to choose the right ACP plan for your needs
When choosing an ACP plan, it is essential to consider your household’s internet needs. If you are unsure what plan is right for you, call Frontier Communications customer service to speak with a representative who can help you choose.
Here are a few things to keep in mind when choosing an ACP plan:
- How many people will be using the internet? You will need a plan with faster speeds if you have a large household with multiple devices and users.
- What types of activities will you be using the internet for? If you plan to stream video in HD, play online games, or work from home, you will need a plan with faster speeds.
- What is your budget? ACP plans are very affordable, but there is a range of prices depending on the speed of the plan that you choose.
Once you have considered your household’s internet needs and budget, you can choose the ACP plan that is right for you.
Frontier Communications ACP Program Application
There are three ways to apply for the Frontier Communications ACP Program:
Online application: The fastest and easiest way to apply for the ACP Program is online. To apply online, visit the ACP website and click on the “Apply Now” button. You will be asked to provide your household income and participation in government programs.
Phone application: You can also apply for the ACP Program by Contact the ACP Support Center at (877) 384-2575. A customer service representative will help you with the application process.
Mail-in application: If you prefer, you can apply for the ACP Program by mail. To apply by mail, download and print the ACP Application Form. Complete the form and mail it to the following address: ACP Support Center, P.O. Box 7081, London, KY 40742
Whichever method you choose, be sure to include all of the required information on your application. Incomplete applications will not be processed. Once you have submitted your application, you will be notified of your approval status within 30 days. If approved, you will receive a letter with instructions on applying your ACP credit to your Frontier Communications internet service.
Tips for applying for the ACP Program
- Ensure you have all the required information before you start the application process. This includes your household income and your participation in government programs.
- If you are applying by phone, write down the customer service representative’s name and contact information if you have any questions.
- If you are applying by mail, be sure to mail your application early so that the ACP Support Center receives it within 30 days of submitting it.
If you have questions about the ACP Program or the application process, don’t hesitate to contact the ACP directly at (877) 384-2575.
How to get the most out of your ACP benefits
Here are a few tips on how to get the most out of your ACP benefits:
- Compare ACP plans from different internet providers. Not all internet providers offer the same ACP plans. It is important to compare plans from different providers to find the best deal for your needs.
- Ask about any additional discounts that you may be eligible for. In addition to the ACP benefit, you may also be eligible for other discounts, such as senior discounts or discounts for multiple services.
- Take advantage of free or low-cost internet training programs. This can help you learn how to use the internet effectively for work, school, and other activities.